Refund Policy

Thank you for trusting our products and service. At Skillculture™ , our endeavour is to provide the most pleasant and rewarding experience to our customers.

While it pains us to see our customers go away, we don’t enforce any lock-ins and restrictions.

Therefore, before deciding the roll back your transaction or terminate the relationship, please spare a minute to think how we can do better. Consider providing us with an opportunity to correct or improve our services. You can always write to care@skillculture.in in case of any trouble or complaint. Visit our support page for more details.

As with any purchase, there are terms and conditions that govern the Refund Policy. When you buy a training course or subscribe to any of our services, you agree to our Privacy Policy, Terms of Use and Refund policy.

1. Cancellation & Refunds

 

1.1 Self-Paced Learning

Raise refund request within 7 days of your purchase. Guarantee is void if you have

  • Accessed more than 25% content
  • Downloaded any of the course resources
  • Raised the request after 7 days

No refund will be provided in the above scenarios. Click here in case you wish to cancel or ask for a refund

 

1.2 Instructor led Learning

Raise refund request within 7 days of your purchase. Guarantee is void if you have

  • Accessed more than 25% content
  • Downloaded any of the course resources
  • Raised the request after 7 days

No refund will be provided in the above scenarios. Click here in case you wish to cancel or ask for a refund

1.3 GEM Subscription

Raise refund request within 7 days of your purchase. Guarantee is void if you have

  • Accessed more than 25% content
  • Downloaded any of the course resources
  • Raised the request after 7 days

No refund will be provided in the above scenarios.

 

1.4 Course Hosting

You are given a 7 day cool of period. Cancel your subscription before 7 days and you will be eligible to receive 80% of the invoice amount.

 

1.5 Mentor Services

Cancel your services within 7 days or before receiving any deliverable from us. You will receive 80% of the invoice amount.

 

1.6 Corporate training

As per the mutual terms agreed in the contract 

1.7 Offline training events

We reserve the right to postpone / cancel an event, or change the location of an event because of insufficient enrolments, instructor illness or force majeure events (like floods, earthquakes, pandemic, political instability, etc)

  • In case Skillculture ™ cancels an event and the participants don’t wish to reschedule, 100% of course fees will be refunded
  • If a cancellation is done by the participants before 10 working days to the event, 10% of the total paid fee will be deducted and the remaining amount will be refunded to the delegate.
  • If a cancellation is done within 10 business days (or less) of the event, no refunds will be given
  • No refunds for no show

1.8 Freelance fee paid by clients

As per the mutual terms agreed in the contract

1.9 Freelance fee paid by freelancers

100% refund . No questions asked

To apply for a refund, write to us with your invoice reference number. We highly appreciate the reasons for your decision. Refunds will be processed within 30 days from the date you request.

2. Return Policy


We are in a digital worlds and hence there are no returns

3. Shipping Policy

We offer online courses and services. Therefore, there is no physical shipping of items

error: Alert: Content is protected !!